Your data should have a clear purpose
This policy explains how Wonder World Host Limited, operating NexiaMath.com, handles personal information when you browse our marketplace, create an account, purchase a product, activate a license, or request support.
Information we process
- Account details such as your email address and sign-in activity.
- Orders, invoices, subscriptions, refunds, and transaction references.
- License events including product, activation domain, instance identifier, software version, timestamps, and security signals.
- Support messages and technical details you choose to provide.
- Essential server logs used for reliability, fraud prevention, and security.
Why we use it
We use this information to provide purchases and downloads, operate license keys, authenticate accounts, send transactional email, prevent misuse, respond to support, meet accounting obligations, and improve service reliability. We do not sell personal information.
Service providers and international processing
Payment processing is provided by Airwallex and transactional email by Mailgun when those services are enabled. These providers process information under their own terms and privacy notices. Technical infrastructure may process data in countries different from yours, with safeguards selected according to the service and applicable law.
Retention and security
We retain information only as long as needed for the purposes above, contractual support, dispute handling, security, and legal or tax obligations. We use access controls, encrypted credential storage, passwordless authentication, audit records, and operational backups. No internet service can guarantee absolute security.
Your choices and requests
Depending on your location, you may request access, correction, deletion, restriction, or portability of eligible personal data. Submit a request through our contact page from the email associated with your account. We may verify identity and retain information that must remain for security, transactions, or legal obligations.
Changes and contact
We may update this policy as the marketplace or legal requirements change. Material updates will be posted here with a new date. Privacy questions can be submitted through the NexiaMath contact page.